Effective Date: 2024 DECEMBER 11
Overview
At Kytech Industries (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you visit our website (www.kytechindustries.com) and purchase products through our online store.
Information We Collect
When you visit or interact with our website, we may collect (by you providing it or accepting it) the following types of personal information:
- Order Information:
- Name
- Shipping address
- Billing address
- Email address
- Phone number
- Payment details (processed securely through third-party payment providers; we do not store full payment information).
- Shopping Cart Information:
- Items added to your shopping cart and order history.
- Website Usage Information (optional):
- Cookies and analytics data for website functionality and to enhance your shopping experience (e.g., remembering items in your cart).
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and providing customer service.
- To communicate with you about your order or account.
- To comply with legal and regulatory obligations.
- To improve the functionality and user experience of our website.
We do not use your information for marketing purposes unless you explicitly opt-in to receive updates or newsletters.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:
- Payment processing (e.g., PayPal, Stripe).
- Shipping and delivery services (Canada Post rates service and shipping label generation).
- Website hosting and maintenance.
These third parties are contractually obligated to protect your information and use it solely for the purposes of providing their services.
Data Retention
We retain your order information for our records to comply with tax and accounting regulations, resolve disputes, and enforce our agreements. Generally, order information is retained for a minimum of 6 years (as required by applicable law).
Security
We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and enable essential functionalities, such as keeping items in your shopping cart. You can manage cookie preferences through your browser settings.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access, update, or delete your personal information.
- Restrict or object to certain data processing activities.
- Withdraw consent for data collection (if applicable).
To exercise your rights, please contact us at contact [at] kytechindustries.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Kytech Industries
PO Box 10072, Salmon Arm, V1E 3B9
contact [at] kytechindustries.com